07 November 2016

An investigation into the disconnect between the claims of the government and rail industry

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The government and rail industry maintain that Britain’s railways are a success but the experience of many passengers is that train services are unreliable, overcrowded and cost far too much money. What will it take to close that gap?

As Southern Railway passengers brace themselves for a very unhappy Christmas and New Year from yet more strikes targeted at the festive season, what, you may wonder, is life like for the rest of the rail network? John Ware goes on a very revealing journey.

Reporter John Ware. Produced and Directed by Leo Telling. A Films of Record production for BBC Panorama.